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Visiting Lecturer in Wisla, Poland

(September 2011)

Had a wonderful week in Poland as visiting lecturer at Zespół Szkół Gastronomiczno-Hotelarskich, Wisla funded by Savoy Educational Trust in conjonctions with La Fondation pour la Formation Hôtelière and Manchester Metropolitan University.

Subjects included marketing, food presentation, wine tasting and appreciation, beer tasting and recognition. Professor Elizabeth Ineson accompanied me and delivered inspiring academic sessions including psychology of customers, dangers of stereotyping customers and service excellence. The lectures received the highest quality feedback scores ever recorded by La Fondation pour la Formation Hôtelière !

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